Customer Testimonials

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DealerRater Jun 4, 2026

Best customer service ever from Dave! He listened to my needs & suggested the most awesome vehicle ever! I drove home ecstatic!! And still am!! Tnx Dave!!

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DealerRater Jun 3, 2026

Experience was nice and smooth! Even if you are 16 or 30 buying your first vehicle, always do research when getting a big purchase. Dave and Dean amazing gentlemen. Thank you for making this experience smooth and straight forward. Peace and love.

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Google Jun 2, 2026

Awesome salesman Dave!! He listened carefully then said 'I have exactly the vehicle for you'! And hour later I drove home in happily in my new Honda!

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Google Jun 2, 2026

I had a very pleasant experience working with Sales Consultant Ms. Holly Abbasi during the purchase of my new vehicle. Her professionalism, courtesy, and genuine dedication to helping customers made the entire process smooth and enjoyable. Holly took the time to understand my needs, answered all of my questions patiently, and guided me in making the right choice. Her knowledge, enthusiasm, and attention to detail gave me confidence throughout the purchasing process. I highly recommend Ms. Holly Abbasi to anyone considering the purchase of a Honda vehicle. I would also encourage friends and family to visit Napleton Honda on Dempster ... Read More

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Google Jun 1, 2026

Darin Frank was excellent as our sales advisor. Transparent, genuine, collaborative and trustworthy. Recommend him highly! The buying process was straightforward and fair. Darin was very consultative and helped us get to the right decision!

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Google Jun 1, 2026

Couldn’t have asked for a better experience. Our salesperson was Svyat S. He was helpful, respectful, friendly and very attentive from beginning to end! He made the whole process smooth and stress-free. We couldn’t be happier! Thank you, Svyat!

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Google Jun 1, 2026

On Saturday, May 30th, we bought a car. This was by far the best car-buying experience: great communication, no pressure, and genuinely cared about helping us get the right car! Svyat Sachuk - - really went above and beyond. We’re thrilled with our new Passport! Ask for Svyat, if you’re looking to get best customer care experience! Thank you!

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DealerRater Jun 1, 2026

Dave was great. We were able to get the exact car we wanted and the price was the best quote I received in the area.

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Google May 31, 2026

It was just a fast and reasonable offer from the agent, Dave! Got the best deal ever! Contact him for your dream car!!!

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Google May 31, 2026

Dealership was well stocked and we were able to test drive numerous models before making a decision.

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Google May 31, 2026

We bought a pilot from Dave and it was one of the best experiences I've had buying a car. The whole process was painless. Dave followed up after the sale for a couple minor concerns and was able to get it resolved

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Google May 31, 2026

Had. Great experience with Dave. Thanks for hooking us up with a 2024 Honda accord

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DealerRater May 31, 2026

Special thanks to our agent, ASH HRIZ! It was like magic we got our dream car in an instant with the best offer possible. Thank you so much. See you around 🥹

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DealerRater May 31, 2026

Had. Great experience with Dave selling us a 2024 Honda accord. They were awesome at the dealership when we noticed an issue with a tire next day and took care of it.

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DealerRater May 31, 2026

Dealership was well stocked and we were able to test drive numerous cars before making a decision.

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DealerRater May 31, 2026

I had a great experience with Dave. He was very knowledgeable and friendly. The whole process was very smooth

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Google May 31, 2026

We had a fantastic experience buying our brand new Pilot with Svyat! He was professional, friendly, and really took the time to understand what we were looking for! The whole process went smooth and we appreciated his work a lot. Thank you ones again! Highly recommend him to everyone who’s looking for a new vehicle and an exceptional service!

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Google May 30, 2026

Scott was very helpful!

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Google May 30, 2026

Scott was great and helped us quickly make a deal we were happy to sign. Driving our new car home today!

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Google May 30, 2026

Scotty was fantastic! He went out of his way to find the exact car that I wanted. I had a short time frame to buy a car and he made it happen.

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Google May 30, 2026

Incredible experience working with Isaiah. His professionalism was unmatched, and I enjoyed my time discussing details of the vehicles we tested. He made the process smooth and simple. Good people, great process and i will definitely be back

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Google May 30, 2026

I would like to thank Svyat for helping us buy our new Honda. He took the time to get best deal for us and made sure we're happy with our purchase!!

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Google May 30, 2026

Thanks to Svyat for helping us out along the way! Great experience, he was very attentive, knowledgeable, friendly and patient! We left satisfied and will definitely recommend him to all our friends! Thanks Svyat for your professionalism!

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Google May 30, 2026

Svyat had great customer service, explained everything step by step, had a great overall experience with him. Pleasure doing business.

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Google May 30, 2026

Isaiah and Adam were very attentive and great customer service! Would recommend!

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Google May 29, 2026

I had a fantastic experience working with Svyat Sachuk at Napleton Honda of Morton grove.The process was smooth, efficient, professional. If you need a new car ask for Svyat Sachuk!

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Google May 29, 2026

Thanks for the easy process and honoring pricing over email!

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Google May 29, 2026

Svyat is a very good salesman! Very reliable because he speaks Russian.

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Google May 28, 2026

Kevin was amazing help by giving us his full support and guidance throughout the whole process.

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Google May 28, 2026

Had a great experience buying a car with Adam and the team!

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Google May 28, 2026

"Scotty"was great to work with. Professional and efficient. Thank you.

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Google May 28, 2026

Adam drove to our house to deliver the parts! Goes well above and beyond. High integrity, high levels of service, extremely caring, goes well above and beyond, and is an amazing person. Make sure every customer is taken care of. Adam 20 stars out of 5 service

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Google May 26, 2026

I appreciate the customer care of Napleton, I especially really liked the service of salesman, Mr. Isaiah Edmond. He explained the new car and financial details very clearly to me. He is very friendly and compassionate. Thank you Isaiah and team

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Google May 26, 2026

I have had a great experience buying my CRV here. I didn’t feel like I was pressured at all and felt that I had a very good deal. Holly has been great for follow-up as well, spending as much time as I needed to get to know my car.

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Google May 26, 2026

Transparency from my initial inquiry for a pre-owned vehicle online, to meeting with my sales lady Holly made the transaction smooth. The finance lady was efficient also, while also explaining my contract and warranty options. Very happy with my new car! I recommend.

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Google May 26, 2026

Just bought a Civic. Second Honda in two years from them. Hasn't been the quickest process but has been no pressure and a good price. Thanks to both Maria and Isaiah.

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Google May 25, 2026

Had a great experience, Worked with Adam.

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Google May 25, 2026

We decided to return for a second vehicle because of the great customer service we experienced with Shamoun and Scott! Both were very helpful and communicated everything so well which made the process so smooth and easy! Highly recommend and will be returning to them in the future.

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Google May 25, 2026

My son bought a car through Napleton's Morton Grove Honda store. He worked with Salesman Scott Solomon, who did a great job explaining the features on the 2026 Honda Civic Hybrid. Tap on a clip to paste it in the text box. The price was really good and reached quickly.

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Google May 25, 2026

Thank you, Scott. Very quick and easy to deal with.

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DealerRater May 25, 2026

David made the transaction super easy and he was very helpful. I would absolutely recommend him to anyone looking for a new car.

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Google May 24, 2026

Nice newly built dealership. Very clean and comfortable waiting area. Great selection to choose from. My salesperson Holly explained the new car features and offered to go over things again anytime if I had any questions. She followed up with a call the next day to see if I had any questions and is very sweet. I am happy overall with our purchase experience and the staff we worked with.

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DealerRater May 24, 2026

The experience was okay considering I did my research. Dave was okay, Fonance manager was average as well

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DealerRater May 24, 2026

They made the car buying experience easy from start to finish from start to finish

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Google May 24, 2026

I had an amazing experience working with Holly at Napleton Hinda of Morton Grove. From the moment I arrived, Holly made me feel very comfortable and patiently answered all my questions without any high-presssure sales tactics. She was very knowledgeable about the inventory and guided me through every step of the process with genuine care. If you are looking for a sress-free car bying experience, ask for Holly.

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Google May 23, 2026

David made the buying experience straight-forward and excellent. Checked out a few Honda dealerships and this was the best by far!

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Google May 23, 2026

Great experience with this dealership! Friendly staff, smooth process, and no pressure. Very professional consultant Svyat. Highly recommend!

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Google May 23, 2026

Had a great experience at this dealership from start to finish. The staff was friendly, knowledgeable, and never made me feel pressured. They took the time to answer all my questions, explained everything clearly, and helped me find exactly what I was looking for. The process was smooth, professional, and much easier than I expected. I really appreciated the honesty, communication, and excellent customer service. Highly recommend this dealership to anyone looking for a positive car-buying experience!” Isaiah & Mazen were top notch .

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Google May 23, 2026

We are very excited about our new vehicle! Svyat did an amazing job leading us from start to finish! We’ll recommend him to all our friends, he made our experience stress free and explained every single detail when we had questions! Very transparent and honest! Great job, Svyat! Thank you so much 🙂

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Google May 23, 2026

Me and my wife have just bought a new CR-V Hybrid with a help of Svyat Sachuk! Extremely grateful for his assistance throughout the way. He was patient, caring and supportive throughout the whole process. Best attitude!!! Highly recommend him to anyone who is trying to buy a new vehicle! Thank you, Svyat)

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Google May 23, 2026

Scotty provided us with a smooth buying experience.

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Google May 23, 2026

Excellent. Painless experience.

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Google May 22, 2026

Great dealership ! Our sales representative Holly was very knowledgeable and extremely helpful !! Highly recommend !!!

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Google May 22, 2026

Thanks to Svyat for an exceptional service! Great experience in choosing our brand new vehicle. We really enjoy our Pilot! If you’re looking for the best attitude - - ask for Svyat! Thank you so much ones again 🙂

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Google May 22, 2026

I had a great experience working with Scott Solomon. He handled everything professionally from start to finish and made the entire process smooth and efficient. He was responsive, straightforward, and worked quickly to get me into a brand new lease without any hassle. If you’re looking for someone who actually takes care of you and gets things done, Scott’s the man. Highly recommend.

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Google May 21, 2026

Fantastic Experience with Darrin Frank! I recently purchased a Honda HR-V and had the absolute pleasure of working with Darrin Frank. From the moment we started talking, Darrin actually listened to what I wanted. He didn't push or pressure me; instead, he worked with me every step of the way to get the exact deal I was looking for. If you want a smooth, stress-free car buying experience with someone who respects your goals, go see Darrin! Highly recommended!

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Google May 21, 2026

Great experience! Scott was quick, knowledgeable, and extremely helpful throughout the whole process. Made everything easy and stress-free and answered all my questions honestly. Really appreciated the great customer service definitely recommend

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Google May 20, 2026

Worked with Scott and Shamoun both were professional, respectful, and easy to work with. They made the process smooth and stress-free. Great customer service overall.

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Google May 20, 2026

EMAD GHALY is a great salesman 🙌 Helped me purchase 3 brand new cars for a stunning price 🤝 highly recommend him ✅

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Google May 20, 2026

Emad really helped me choose my car. Was really good and professional and gave me a good deal

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Google May 19, 2026

Holly in sales was very personable and patient during the process. I'm happy with my new Honda and would recommend.

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Google May 18, 2026

We received a quote for a new 2026 Passport Trailsport blackout from the internet sales team (Andrew). We liked the price (which was lower than any other dealer quoted and car was in stock!) so decided to come test drive the car. Once at the dealership, we dealt with Anwar and our whole experience was top notch. I can tell you, we have been dealing with dealerships and sales people on both sides - as a buyer and a seller - we've become a bit jaded and "hardened". Anwar never pressured us, never made us feel rushed. Just ... Read More

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Google May 18, 2026

I had an amazing experience at Napleton Honda purchasing my Cadillac Escalade. From start to finish, the customer service was outstanding. Kevin was truly a man of his word — his diligence, professionalism, honesty, and dedication made the entire process smooth and stress-free. He went above and beyond to ensure I was satisfied and comfortable with my purchase. Ms. Miller was excellent as well. She was welcoming, knowledgeable, and provided exceptional customer service throughout the experience. Together, they made me feel valued and appreciated as a customer. If you’re looking for professionalism, great communication, and an overall amazing car-buying experience, ... Read More

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Google May 18, 2026

Excellent service and fast, the attention of my advisor Kevin was an incredible service

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Google May 18, 2026

Good dealership experience. Bought a new car from Napleton in May, 2026. Worked with Isaiah in sales and he was great, went the extra mile to make sure I was comfortable with my choice. In particular we drove out to my home and verified the car could get into the garage in my narrow alley which sealed the deal for me. Purchase process was fairly standard and efficient, no surprises. Staff were all friendly and upbeat. My initial visit to service to have some accessories installed was equally positive. Showroom is all new and even if you're just looking it ... Read More

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DealerRater May 17, 2026

Great dealer Best of the best salesmen Kevin really knows his stuff see him he really knows his stuff very kind man

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Google May 16, 2026

Isaiah was great to work with

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Google May 16, 2026

Outstanding service, communication, and quick turnaround time. Lili provided first class customer service

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Google May 16, 2026

Isaiah

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Google May 16, 2026

We had a great experience working with Emad and Kate. The process was straightforward and pleasant and the customer service is top notch! Highly recommended!

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Google May 16, 2026

We knew what we wanted. They beat other dealers price. Emad was easy to work with and Katie was awesome

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Google May 16, 2026

Great experience! Svyat Sachuk was very helpful, professional, and friendly. He made the process easy and comfortable. Highly recommend!

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Google May 16, 2026

Amazing service from start to finish! Svyat Sachuk was very kind, professional, and honest with us. He made the whole car buying experience easy and comfortable. He answered all our questions and helped us find the perfect car for our family. We are very happy with our purchase and truly appreciate the excellent customer service. Highly recommend!

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Google May 16, 2026

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Google May 16, 2026

We had a wonderful experience with buying a car from Adam at Napleton Honda,everyone at the dealership was very professional and knowledgable and Adam really went out of his way to make sure all our question’s and concerns were answered. I would absolutely hands down recommend Adam and Napleton honda!

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Google May 15, 2026

Scott is the best! Was so quick and easy, in and out within an hour!

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DealerRater May 14, 2026

I bought my first car here! I was nervous and didn’t know what to expect. Everyone was very kind and all of my questions were answered. I didn’t feel pressured or mislead in any way.

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Google May 14, 2026

Just bought a car from them. Experience was well car is exactly what I want. John Tripi and his team delivered excellent service. Would highly recommend.

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Google May 14, 2026

My experience with Honda has been great! I recently picked up the new 2026 HR-V and Kevin was very helpful with me purchasing the car and explaining good details about what I'm getting for my car. Overall had a good experience at Napleton Honda!

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Google May 14, 2026

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Google May 12, 2026

Holly napleton Honda tell everybody brake service very happy after visiting multiple car dealers

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DealerRater May 12, 2026

I had a smooth experience, Dave was great at communicating and explaining everything. Will come here again!

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Google May 11, 2026

Bought my CPO 2023 CRV in early January and the purchasing process as well as the first service were pretty flawless. Overall very solid.

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Google May 11, 2026

We had a very satisfying experience buying my new Honda Civic LX on Friday May 9. Going in, I knew - 1) exactly what I wanted (model, color) and 2) I knew what I did not want (warranty, maintenance packages etc). I was replacing a 2006 Civic. We were very pleased to work with Holly Abbassi. We told her what I wanted and she listened. I do understand that dealers want to add things, but I didn't want extras. Holly did not push us at all, and the dealer gave us a fair trade in amount. She made sure we were taken care ... Read More

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DealerRater May 11, 2026

We had a very satisfying experience buying my new Honda Civic LX on Friday May 9. Going in, I knew - 1) exactly what I wanted (model, color) and 2) I knew what I did not want (warranty, maintenance packages etc). I was replacing a 2006 Civic. We were very pleased to work with Holly Abbassi. We told her what I wanted and she listened. I do understand that dealers want to add things, but I didn't want extras. Holly did not push us at all, and the dealer gave us a fair trade in amount. She made sure we were taken care ... Read More

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Google May 10, 2026

Rafael the service advisor is the best! When I bring my Honda in to be serviced, I am always treated the best! He makes sure to update me in a timely manner and always answers my questions! I came in for a flat tire and he was able to help me fix my car and use my warranty! I always come back because he’s so kind!

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Google May 10, 2026

Emad Ghaly was very patient with us and very nice and has excellent customer service.

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Google May 10, 2026

Excellent service by Emad Ghaly! He helped us throughout the entire process.

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Google May 7, 2026

Thank you to Dave and Krommer for helping us get a great deal on our dream car! Other than the free delivery, they also gave us an amazing deal on the car. Dave kept us updated the whole time, even until the delivery, which we really appreciated. They also went out of their way to accommodate us even though we were outside their usual 10-mile delivery area. Great service and smooth experience overall! My husband and I are so happy!!!

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Google May 7, 2026

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DealerRater May 7, 2026

Thank you to Dave and Krommer for helping us get a great deal on our dream car! Other than the free delivery, they also gave us an amazing deal on the car. Dave kept us updated the whole time, even until the delivery, which we really appreciated. They also went out of their way to accommodate us even though we were outside their usual 10-mile delivery area. Great service and smooth experience overall! My husband and I are so happy!!!

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Google May 7, 2026

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Google May 5, 2026

Yesterday (May 4th) I traded my 2018 Chevy Trax Premier for the new 2026 Honda Passport Trailsport Elite Blackout Edition. I’m very satisfied with my new car. The services at Napleton Honda of Morton Grove was a very smooth process. I am a 50s man with disabilities while my service dog was with me. They were extremely accommodating and supportive of any other concerns. They made everything possible for me. It was an absolute pleasure of doing business with them. I’m looking forward to come back for future services, tune ups, and such for my new car. This is the ... Read More

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DealerRater May 5, 2026

Yesterday (May 4th) I traded my 2018 Chevy Trax Premier for the new 2026 Honda Passport Trailsport Elite Blackout Edition. I’m very satisfied with my new car. The services at Napleton Honda of Morton Grove was a very smooth process. I am a 50s man with disabilities while my service dog was with me. They were extremely accommodating and supportive of any other concerns. They made everything possible for me. It was an absolute pleasure of doing business with them. I’m looking forward to come back for future services, tune ups, and such for my new car. This is the ... Read More

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Google May 4, 2026

Me and my wife have just bought a brand new 2026 CR-V Touring! Thanks to Svyat Sachuk for an exceptional experience! We appreciate his work and real customer care. If you’re looking for a great service - - ask for him! Highly recommend 🙂 Thank you!

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Google May 2, 2026

Big thanks to Darrin in sales and Kiril the sales manager for making our car search so easy. We reached out online and they got back to us right away with the requested information. They were very respectful of our time and our budget, giving us a great deal on a Civic 2026 Sport without any of the usual dealership pressure. If you're looking for a smooth, honest process, this is the place to go

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Google May 2, 2026

Highly recommend working with Darrin from sales. The online inquiry process was seamless and their response time was fast. Darrin gave us a great deal on our new Civic and made the entire experience feel easy and transparent. Zero pressure from start to finish. We’re very happy with our $0 down deal and the professional service we received

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Google May 2, 2026

Had a great buying experience with Scott Solomon at Napleton Honda in Morton Grove. Would highly recommend!

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Google May 2, 2026

I had truly the best experience working with Ash and Shamoun. They treated me like family. I got an amazing deal on a new CRV which met all of my needs! The environment was welcoming. They didn’t try to push anything sales wise. They listened to my needs and delivered!! I will be a part of the Napleton Honda family for life now! Thank you so much for making the experience so painless!! They even plate the car there so you don’t have to go to the DMV!!

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Google Apr 30, 2026

Very great experience here!! Scott Solomon is amazing!!!! super helpful and patient!! High recommended!


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